Are you using a pre-registered substance that your supplier will not register?

ECHA advices to start by looking for an alternative supplier who will register the substance that companies cannot replace. If you can't find an alternative supplier, you may consider taking up the role of an importer and submitting a registration, or engaging another importer to do so on your behalf.

If the dossier cannot be made fully compliant with REACH requirements due to unexpected circumstances, companies should contact ECHA as soon as they become aware of the situation.